Privacy Policy
This Privacy Policy explains how 8855 Restaurant & Bar ("8855", "we", "us", or "our"), located at 4, 24-25 Soi Sukhumvit 8, Khwaeng Khlong Toei, Khlong Toei, Bangkok 10110, Thailand, collects, uses, and protects personal information when you visit our restaurant, use our website at https://www.8855bangkok.com, make a reservation, or interact with us through our social media channels.
By using our services, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and handling your personal data in accordance with applicable Thai law, including the Personal Data Protection Act B.E. 2562 (2019) (PDPA).
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
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Name, phone number, and email address when making a reservation
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Dietary requirements or preferences relevant to your booking
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Messages and enquiries submitted through our website contact form
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Information provided when signing up for events, social clubs, or promotions
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
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IP address and browser type
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Pages visited and time spent on our website
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Referring website or source
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Cookie data (see Section 5 for more details)
1.3 Information from Social Media
If you interact with us on Instagram (@8855_bkk), Facebook (8855Bangkok), TikTok, or LINE, we may receive information you share publicly or through direct messages. Please refer to each platform's own privacy policy for details on how they handle your data.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To process and confirm table reservations
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To contact you regarding your booking or enquiry
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To send information about upcoming events, promotions, or club activities (with your consent)
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To improve our website, services, and customer experience
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To comply with applicable laws and regulations
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To protect the safety and security of our premises and staff
We will only use your personal data in ways that are compatible with the purpose for which it was collected.
3. Legal Basis for Processing
Under the PDPA, we process your personal data on the following legal bases:
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Contractual necessity: to fulfil a reservation or service request you have made
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Legitimate interests: to operate and improve our business, provided your rights are not overridden
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Consent: for marketing communications and non-essential cookies, where we will ask for your explicit consent
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Legal obligation: where processing is required to comply with Thai law
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
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With our reservation management platform or website service providers (e.g., Wix) who process data on our behalf under strict confidentiality agreements
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With law enforcement or regulatory authorities if required by law
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With professional advisors such as lawyers or accountants, where necessary
Any third parties with whom we share data are required to handle it securely and in accordance with applicable privacy laws.
5. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
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Essential cookies: required for the website to function correctly
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Analytics cookies: to understand how visitors use our site (e.g., page views, traffic sources)
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Marketing cookies: to deliver relevant promotions and track campaign performance
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Reservation data is typically retained for up to 2 years. Marketing data is retained until you withdraw your consent or request deletion.
7. Your Rights Under the PDPA
As a data subject under Thai law, you have the following rights regarding your personal data:
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Right to access: to request a copy of the personal data we hold about you
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Right to rectification: to request correction of inaccurate or incomplete data
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Right to erasure: to request deletion of your data, subject to legal obligations
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Right to restriction: to request that we limit how we use your data
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Right to data portability: to receive your data in a structured, commonly used format
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Right to object: to object to processing based on legitimate interests or for direct marketing
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Right to withdraw consent: to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within 30 days.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take steps to delete it.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how we handle your personal information, please contact us:
8855 Restaurant & Bar
4, 24-25 Soi Sukhumvit 8, Khwaeng Khlong Toei, Khlong Toei, Bangkok 10110, Thailand
Tel: 063 885 8855
Website: https://www.8855bangkok.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.